Online Orders Now

Advanced Online Order Solutions

Privacy Policy

Effective Date: 01-01-2026

This Privacy Policy describes how we collect, use, and share information when you access or use our online ordering platform and website (“Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

When you use our Platform, we may collect certain information necessary to process and fulfill orders, including:

  • Name
  • Email address
  • Phone number
  • Delivery or billing address
  • Order details and purchase history
  • Payment transaction information processed by third-party payment providers
  • Technical information such as IP address, browser type, device information, and website usage data
  1. How We Use Your Information

We use the information collected for purposes including:

  • Processing and transmitting food orders to restaurants
  • Coordinating order fulfillment and delivery
  • Communicating with customers about orders or customer support inquiries
  • Providing order confirmations, updates, and notifications
  • Improving our website functionality and service performance
  • Detecting fraud or unauthorized activity
  • Complying with legal obligations
  1. Information Shared with Restaurants

When you place an order through the Platform, the information necessary to fulfill that order (including name, phone number, email address, delivery address, and order details) is shared with the restaurant responsible for preparing the order.

Restaurants may retain this information for order fulfillment, customer service, and internal business purposes. Restaurants are independent businesses and are responsible for their own handling and protection of customer information once it has been provided to them.

  1. Delivery Service Providers

If delivery services are used, certain order information may be shared with third-party delivery providers in order to complete the delivery. This may include customer name, phone number, delivery address, and order details.

These providers process information according to their own privacy policies.

  1. Third-Party Service Providers

We may use trusted third-party service providers to assist in operating the Platform. These providers may include:

  • Payment processors
  • Hosting and infrastructure providers
  • Communication services such as email or SMS notifications
  • Analytics and security providers

These providers are given access only to the information necessary to perform their services.

  1. Payment Information

Payment transactions are processed by secure third-party payment processors. We do not store full credit card numbers or sensitive payment authentication information on our servers.

Payment providers process payment information in accordance with their own privacy and security policies.

  1. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security.

  1. Data Retention

We retain customer information for as long as necessary to provide services, maintain transaction records, resolve disputes, and comply with legal obligations.

Restaurants using the Platform may separately retain order-related customer information according to their own policies.

  1. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve user experience, remember preferences, and analyze website traffic.

Users may control cookie settings through their web browser.

  1. Children’s Privacy

Our Platform is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

  1. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your personal data where applicable under law.

Requests regarding personal information may be submitted using the contact information below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Your continued use of the Platform after updates are posted constitutes acceptance of the revised policy.

  1. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

HuHu Inc DBA Online Orders Now
7815 N Dale Mabry Hwy #208, Tampa, FL 33614
CS@onlineordersnow.com
813-549-7010 Opt. 3

Thank You For Contacting Us!

We generally respond to messages within 24 business hours.

We look forward to chatting with you!